Infrastructure configuration consultant – Technical.ly


At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united to provide the best experience for our customers. As an infrastructure configuration consultant within PNC’s data center planning organization, you can sit anywhere in PNC’s footprint. You will work as part of a team and report to the Data Center, Enterprise Infrastructure Manager. Hours 22: 00-6: 00 Monday to Friday.

As a Data Center Installations Engineer and a member of PNC’s Data Center Installation Planning Group within the Technology Infrastructure / Data Center and Cloud Products organization, you will help maintain PNC’s reputation by technology excellence and world-class data center operations. Your domain provides design, construction, implementation and operation support in the following areas: central hardware planning and installation, data center infrastructure planning and design, design and implementation implementation of structured cabling systems in copper and fiber and assistance in the installation of technological infrastructure equipment.

As a key contributor, you will represent the data center facilities team and provide data center facility engineering and consulting services for technology projects involving the construction of a data center and / or a technological infrastructure within PNC’s corporate data centers. Your knowledge of data center facility planning, your experience working in dynamic project teams and your skills in coordinating and managing multiple tasks and activities with others will contribute to the success of the strategies and goals. PNC technology.

You will also perform a variety of tasks related to, but not limited to, accessing security, coordinating system implementation, testing and troubleshooting, coordinating and managing activities. maintenance of central hardware and data center infrastructure; and maintenance of internal data center infrastructure monitoring and hosting systems. Management Information (DCIM).

Your keen attention to detail will come into play as you participate in tracking relevant data center capacity metrics and providing regular reports so that we can increase capacity as needed to meet business needs.

PNC is committed to integrity, teamwork and customer focus in all aspects of our day-to-day work and performance. All of which you will practice as you interact with your peers, service partners, and leadership within the technology organization.

job description

  • Manages the planning, organization and implementation requirements of enterprise-wide technology infrastructure and configuration management functions.
  • Leads the planning, development, implementation and evaluation of major configuration changes from acquisition to termination.
  • Oversees the effective implementation and use of the configuration management process, methodology, tools, procedures and audit activities.
  • Develops and publishes metrics to qualify and quantify configuration success; ensures configuration practices comply with standards.
  • Ensures the accuracy and validity of the configuration database for asset content, major infrastructure and platform components, system documentation, and service components.

PNC employees are proud of our reputation and to continue to build on it, we expect our employees to be:

  • Customer-centric – Know the values ​​and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage this information to create personalized customer solutions.
  • Risk management – Evaluate and effectively manage all risks associated with their business objectives and activities to ensure that they adhere to and support PNC’s enterprise risk management framework.

Skills

Configuration Management – Knowledge and ability to manage the process, tools and techniques for managing the hardware, software, communications, facilities and personnel that provide the IT services of the organization.

ITIL (Information Technology Infrastructure Library) – Knowledge and ability to apply ITIL processes and standards for IT infrastructure management.

IT Quality Assurance – Knowledge and ability to use a variety of specific technical tools and test methods to ensure the quality of IT output.

Performance Measurement and Optimization – Knowledge and ability to monitor, measure and optimize the individual and combined use of hardware, software and telecommunications components.

Management of Software Change Requests – Knowledge and experience in managing product change requests from customers, prospects, suppliers and internal staff.

Software Product Installation and Support – Knowledge and experience in assisting customers with the installation, integration and operationalization of software products or systems.

Systems and Technology Integration – Knowledge of systems functionality and facilities, and the ability to integrate and communicate between applications, databases and technology platforms.

Systems Software Infrastructure – Knowledge of software technology and the ability to plan global, regional and local software architecture and infrastructure components.

Professional experience

Roles at this level typically require a university / college degree, with over 3 years of relevant / direct industry experience. Certifications are often desired. Instead of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional job description

Advantages

PNC offers its employees a full range of benefits to help you meet your current and future needs. Depending on your eligibility, options for full-time employees include medical / prescription drug coverage (with a health savings account feature); dental and visual options; life insurance for employees and spouses / children; protection in the event of short- and long-term disability; maternity and parental leave; paid public holidays, vacation days and occasional absences; 401 (k), retirement and stock purchase plans; reimbursement account for dependents; supportive care for children and the elderly; adoption assistance; education support and a strong wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com> New on PNC.

Declaration on accommodation for disabled people:

The PNC workplace is inclusive and supports individual needs. If you have a physical or other disability that may require accommodation, including technical assistance with the PNC Careers website or the submission process, please call 877-968-7762 and select option 4: Recruitment or contact us by e-mail at [email protected]

The hours of operation for the Human Resources Service Center are Monday through Friday 9:00 a.m. to 5:00 p.m. ET.

Equal Employment Opportunity (EEO):

The PNC offers equal employment opportunities to qualified people regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law.

California residents

Refer to California Consumer Privacy Act Privacy Notice to better understand how PNC may use or disclose your personal information in our hiring practices.

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